Privacy Policy

Last updated on 25 July 2025

At OopsBot, we care about your privacy and are committed to being transparent about how we collect, use, and protect your information.

1. Information We Collect

  • 1.1 Personal Information
    We may collect personal information such as your name, email address, and other contact details when you voluntarily provide them, e.g., signing up for a waitlist, newsletter, or contacting us.

  • 1.2 Usage Information
    We may collect technical data including your IP address, browser type, device information, and page visits to analyze usage patterns and improve our product experience.

In line with responsible AI practices, we may disclose certain public-facing URLs or metadata in a standard format (like llm.txt) to help language models and AI agents understand how they may or may not interact with our site. This does not include any personal or sensitive user information.

2. How We Use Your Information

We use the data we collect to:

  • Maintain and improve the OopsBot platform

  • Communicate with you about your account, product updates, and support

  • Send newsletters, product insights, and occasional fun stuff (you can opt out anytime)

  • Understand how users interact with our tools to improve your experience

3. Sharing Your Information

We do not sell or trade your personal information.

We may share it with trusted service providers, like cloud hosts, analytics platforms, or error tracking tools, strictly to help us run and improve OopsBot. These partners only access data as needed and must handle it securely.

Some third-party tools may collect limited usage data under their own privacy policies.

3.1 AI & Language Model Use

OopsBot uses AI models, including Large Language Models (LLMs), to power certain features like test case suggestions, PRD parsing, or in-product insights. Here's what that means for your data:

  • No personal data is used to train models.
    Any data used for model fine-tuning or feedback loops is anonymized and stripped of personally identifiable information (PII).

  • Some interactions may be processed by third-party LLM APIs.
    For example, when you submit a PRD for analysis, parts of that content may be sent securely to a trusted AI provider (like OpenAI or similar) to generate output.

  • We never share your account info, credentials, or private datasets with LLM providers.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the site.

5. Your Choices

You can manage your communication preferences by unsubscribing from newsletters or adjusting your account settings. You may also contact us to update or delete your personal information.

6. Security

We use layered security controls, including encryption, secure token handling, and activity auditing to help safeguard your data. While we take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@oopsbot.com